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That captures the wisdom gained through life’s adventures, challenges, and triumphs.
Discover quotes that the value of learning by doing, the importance of new experiences, and the growth that comes from overcoming obstacles.
You’ve got to start with the customer experience and work back toward the technology, not the other way around. ― Steve Jobs.
Just having satisfied customers isn’t good enough anymore. If you want a booming business, you have to create raving fans
Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves. — Steve Jobs
There’s only one boss; the customer.
The easiest way to be reborn is to live and feel life every day. – Munia Khan
Experience Quotes
The only source of knowledge is experience.
No man ever steps in the same river twice, for it’s not the same river and he’s not the same man. – Heraclitus
‘It takes a lot of time to get experience, and once you have it, you ought to go on using it. – Benjamin Minge Duggar
Failure is the condiment that gives success its flavor.
Great customer experiences strongly reflect the customer’s identity. Our beliefs and values play a decisive role in our behavior as customers…Those experiences that reinforce our self-image and resonate with our values leave us feeling good about our decisions, while those brands that stand for something engender much stronger loyalty. ― Matt Watkinson
Be a yardstick of quality. Some people aren’t used to an environment where excellence is expected. — Steve Jobs
No amount of advertising can repair the damage done by failing to properly address a customer’s concern.
All of your customers are partners in your mission.
Life is about experience… you can’t hold onto everything. – Sarah Addison Allen
Life can only be understood backward, but it must be lived forwards. – Søren KierkegaardPin
Experience is what you get while looking for something else. – Federico Fellini
The purpose of life is to live it, to taste experience to the utmost, and to reach out eagerly and without fear for newer and richer experiences.
Open, honest communication is the best foundation for any relationship, but remember that at the end of the day, it’s not what you say or what you do, but how you make people feel that matters the most. ― Tony Hsieh
The first step in exceeding your customer’s expectations is to know those expectations.
You can’t just ask customers what they want and then try to give that to them. By the time you get it built, they’ll want something new. — Steve Jobs
Focusing on the customer makes a company more resilient.
Sometimes the only way to ever find yourself is to get completely lost. -Kellie Elmore
I didn’t fail. It was a learning experience.
My path has not been determined. I shall have more experience and pass many more milestones. – Agnetha Faltskog
I do not think, sir, you have any right to command me, merely because you are older than I, or because you have seen more of the world than I have; your claim to superiority depends on the use you have made of your time and experience
We have entered the era of the customers. Today, providing customers with outstanding customer service is essential to building loyal customers and a long-lasting brand.
Quality is more important than quantity. One home run is much better than two doubles. — Steve Jobs
I’ve got a great ambition to die of exhaustion rather than boredom. -Thomas Carlyle
Nothing ever becomes real till it is experienced
Take time to gather up the past so that you will be able to draw from your experience and invest them in the future. – Jim Rohn
The mind once enlightened cannot again become dark.
Customer experience isn’t an expense. Managing customer experience bolsters your brand. ― Stan Phelps
It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.
Success is not delivering a feature, it is learning how to solve the customer’s problem.
You only live once, but if you do it right, once is enough. – Mae West
‘Some things cannot be taught; they must be experienced. You never learn the most valuable lessons in life until you go through your journey.’ – Roy T. Bennett
Be thankful for everything that happens in your life; it’s all an experience
The little things matter as much, if not more than the bigger things. ― Adrian Swinscoe
I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.
There’s no technology that can be ‘The Answer’ to a better customer experience in the absence of effective strategy and planning.
Life is just like a voyage where the waves of time push us forward. -Abrar Ahmed Chowdhury
Experiences are savings that a miser puts aside.
If you want to know the taste of a pear, you must change the pear by eating it yourself. – Mao Zedong
CXM (Customer Experience Management) is the art and science of coaxing lifetime loyalty from daily transactions. ― Steve Curtin
If you are not taking care of your customers, your competitor will.
You can design create, and build the most wonderful place in the world. But it takes people to make the dream a reality. — Walt Disney
Customer experience is the new marketing battlefront.
We are all rich and ignore the buried fact of accumulated wisdom. -Ray Bradbury
Learning from experience is a faculty rarely practiced
Experience takes dreadfully high school wages, but he teaches like no other. – Thomas Carlyle in
Good judgment comes from experience, and experience comes from bad judgment. – Rita Mae Brown
All I have seen teaches me to trust the Creator for all I have not seen.
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful. ― Jeff Bezos
Building a good customer experience does not happen by accident. It happens by design.
Times and conditions change so rapidly that we must keep our aim constantly focused on the future. — Walt Disney
The best advertising you can have is a loyal customer spreading the word about how incredible your business is.
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The most common way people give up their power is by thinking they don’t have any. – Alice Walker
Experience without theory is blind, but theory without experience is more intellectual play.
You cannot create experience. You must undergo it. – Albert Camus
No matter how long you train someone to be brave, you never know if they are or not until something real happens.
In a world where products and services are becoming more and more commoditized, customer experience is the only true differentiator. ― Annette Franz
Exceptional customer experiences are the only sustainable platform for competitive differentiation.
I would rather entertain and hope that people learned something than educate people and hope they were entertained. — Walt Disney
CXM= The art and science of coaxing lifetime loyalty from daily transactions.
If you don’t feel it, flee from it. Go where you are celebrated, not merely tolerated. – Paul F Davis
Learn from every mistake, because every experience particularly your mistakes, is there to teach you and force you into being more of who you are.
Experience is the child of thought, and thought is the child of action. – Benjamin Disraeli
People never learn anything by being told, they have to find out for themselves
Leading executives have recognized that moving the needle on customer satisfaction requires a more ambitious effort—a transformation of the entire customer experience. ― Stephanie Lotz
Quality in a service or product is not what you put into it. It is what the customer gets out of it.
Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them.
It’s no secret that we were sticking just about every nickel we had on the chance that people would be interested in something new and unique in the field of entertainment. — Walt Disney
Find out what you like doing best, and get someone to pay you for doing it. – Katherine Whitehorn
Life is a journey with problems to solve, lessons to learn, and most of all, experiences to enjoy.
One thorn of experience is worth a whole wilderness of warning. – James Russell Lowell in
Working with great people makes you great; you learn a lot, and it also gives you the experience and confidence to move on with your career. – Nas
Experience is what you get when you don’t get what you want. And experience is often the most valuable thing you have to offer.
Unhappy customers cost more to serve because they require more time and resources to build goodwill. Instead of spending money to recover from a bad experience, proactively spending money to create positive experiences pays off incredibly. ― Blake Morgan
The way to a customer’s heart is much more than a loyalty program. Making customer evangelists is about creating experiences worth talking about.
If there’s one reason we have done better than our peers in the internet space over the last 6 years, it is because we have focused like a laser on customer experience, and that does matter, I think, in any business. It certainly matters online, where word of mouth is so very, very powerful. — Jeff Bezos
A brand is no longer what we tell the consumer it is—it is what consumers tell each other it is.
How would your life be different if… you decided to give freely, love fully, and play feverously? Let today be the day… you free yourself from the conditioned rules that limit your happiness and dilute the beautiful life experience. Have fun. Give—Love—Play!– Steve Maraboli
Experience is simply the name we give our mistakes
Every experience, good or bad, is a priceless collector’s item. – Isaac MarionPin
The more you do, the more experience you have, and the next time it will be easier to choose the right thing. – Andy Lau
Accept what life offers you and try to drink from every cup. All wines should be tasted; some should only be sipped, but with others, drink the whole bottle.
People may forget what you said, but they’ll never forget how you made them feel. ― Maya Angelou.
Your most unhappy customers are your greatest source of learning.
We see our customers as guests at a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better. — Jeff Bezos
As a brand marketer, I’m a big believer in ‘branding the customer experience’, not just selling the service.
The formula of life is simple. It is the formula of giving—giving courage, attention, peace, love, and comfort to yourself and society. -Amit Ray
Fill your life with experiences. Not things. Have stories to tell, not stuff to show
Some things cannot be taught; they must be experienced. You never learn the most valuable lessons in life until you go through your journey. ― Roy T. BennettPin
It’s my experience that people are a lot more sympathetic if they can see you hurting, and for the millionth time in my life, I wish for measles or smallpox or some other easily understood disease just to make it easier on me and also on them.
Spend a lot of time talking to customers face to face. You’d be amazed how many companies don’t listen to their customers. ― Ross Perot
Nothing is a waste of time if you use the experience wisely. – Auguste Rodin
Instead of chasing customers for feedback and answers, what if you listened to what they were already saying?
If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends. — Jeff Bezos
A consistent and predictable experience creates customer confidence, which can lead to loyalty.
Life is either a daring adventure or nothing. Security does not exist in nature, nor do the children or men as a whole experience it. Avoiding danger is no safer in the long run than exposure. – Helen Keller
A mind that is stretched by a new experience can never go back to its old dimensions.
Be thankful for everything that happens in your life; it’s all an experience. ― Roy T. Bennett
Life will give you whatever experience is most helpful for the evolution of your consciousness. How do you know this is the experience you need? Because this is the experience you are having at the moment.
Whatever you do, do it well. Do it so well that when people see you do it, they will want to come back and see you do it again, and they will want to bring others and show them how well you do what you do.
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